Privacy Policy for SkyHarbour AirNav
At SkyHarbour AirNav, we are committed to protecting the privacy and security of the personal information of our website visitors and clients. This Privacy Policy outlines how our online platform collects, uses, discloses, and protects your information when you interact with us through our website. Our services encompass advanced air traffic management systems, drone delivery route optimization, commercial flight planning software, aviation safety consulting, and air cargo logistics solutions.
Information We Collect
We collect various types of information in connection with the services we provide and your use of our site:
- Personal Information You Provide: This includes information you voluntarily provide when you enquire about our services, register for an account (if applicable), subscribe to newsletters, or contact us directly. Examples include your name, company name, email address, phone number, and any other details you choose to share in correspondence.
- Usage Data: We automatically collect information about how you access and use our online platform. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This data helps us understand user behaviour and improve our services.
- Cookies and Tracking Technologies: Our site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control the use of cookies at the individual browser level.
How We Use Your Information
The information we collect is used for the following purposes:
- To provide and maintain our services, including responding to your inquiries and fulfilling requests related to air traffic management, drone optimization, flight planning, safety consulting, and logistics solutions.
- To improve, personalize, and expand our online platform and the services we offer.
- To communicate with you, including sending updates, newsletters, marketing and promotional materials (where you have opted in), and important notices regarding our services.
- To monitor and analyze usage and trends to enhance your experience on our site.
- To detect, prevent, and address technical issues or fraudulent activities.
- To comply with legal obligations and enforce our terms and conditions.
Disclosure of Your Information
SkyHarbour AirNav does not sell, trade, or otherwise transfer your personal information to outside parties for their marketing purposes. We may share your information in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, provided those parties agree to keep this information confidential and comply with data protection laws. This includes IT support, hosting, and analytics providers.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These measures include encryption, firewalls, and secure server environments. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact details provided below.
Third-Party Links
Our website may contain links to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
SkyHarbour AirNav
2847 Gateway Boulevard, Suite 120
Brisbane, QLD, 4008, AU
Phone: (07) 3040 5060